{"id":5342,"date":"2022-07-05T17:07:39","date_gmt":"2022-07-05T10:07:39","guid":{"rendered":"https:\/\/merchant.livin.vn\/?page_id=5342"},"modified":"2022-07-19T14:04:54","modified_gmt":"2022-07-19T07:04:54","slug":"knowledge","status":"publish","type":"page","link":"https:\/\/merchant.livin.vn\/en\/knowledge\/","title":{"rendered":"Knowledge"},"content":{"rendered":"<p>[vc_row][vc_column][ct_heading text=&#8221;HOW TO ACCRUE COINS AND EXCHANGE VOUCHERS<br \/>\nFOR CUSTOMERS&#8221; tag=&#8221;h2&#8243; align_lg=&#8221;align-center&#8221; align_md=&#8221;align-center-md&#8221; align_sm=&#8221;align-center-sm&#8221; align_xs=&#8221;align-center-xs&#8221; font_weight=&#8221;&#8221; font_weight_sub=&#8221;&#8221; description=&#8221;For Store Employees operating on smartphones&#8221; description_color=&#8221;#00cfd0&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; ct_row_class=&#8221;row-visible&#8221; bg_image_position=&#8221;bg-image-ps-center&#8221;][vc_column css=&#8221;.vc_custom_1657792405442{margin-top: 60px !important;}&#8221;][vc_single_image image=&#8221;10399&#8243; img_size=&#8221;900X1250&#8243; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][ct_space space_lg=&#8221;100px&#8221; space_md=&#8221;50px&#8221; space_sm=&#8221;40px&#8221; space_xs=&#8221;40px&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1657625455829{margin-top: 100px !important;}&#8221;][vc_column][ct_heading text=&#8221;HOW TO MANAGE THE LOYALTY CUSTOMER SYSTEM&#8221; typing_style=&#8221;style2&#8243; tag=&#8221;h2&#8243; align_lg=&#8221;align-center&#8221; align_md=&#8221;align-center-md&#8221; align_sm=&#8221;align-center-sm&#8221; align_xs=&#8221;align-center-xs&#8221; font_weight=&#8221;&#8221; font_weight_sub=&#8221;&#8221; description=&#8221;From the Store Manager level up, operating on computers&#8221; description_color=&#8221;#00cfd0&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1541608985390{padding-top: 125px !important;}&#8221; el_id=&#8221;features&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1539758804018{padding-top: 0px !important;}&#8221;][ct_space space_lg=&#8221;0&#8243; space_md=&#8221;0&#8243; space_sm=&#8221;0&#8243; space_xs=&#8221;45&#8243;][ct_banner banner=&#8221;10764&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243; ct_column_class=&#8221;rm-padding-lg&#8221; css=&#8221;.vc_custom_1541610246902{padding-top: 41px !important;padding-left: 97px !important;}&#8221;][ct_heading text=&#8221;Voucher Tracking&#8221; font_weight=&#8221;&#8221; font_weight_sub=&#8221;&#8221; description=&#8221;In the Voucher Management section, select Voucher List to know the store&#8217;s available vouchers.&#8221; description_color=&#8221;#000000&#8243;][vc_empty_space height=&#8221;44px&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1541610205023{padding-top: 90px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; ct_column_class=&#8221;rm-padding-lg&#8221; css=&#8221;.vc_custom_1541610263678{padding-top: 41px !important;padding-right: 97px !important;}&#8221;][ct_heading text=&#8221;Voucher Details&#8221; font_weight=&#8221;&#8221; font_weight_sub=&#8221;&#8221; description=&#8221;Where all the necessary parameters of each type of Voucher shown&#8221; description_color=&#8221;#000000&#8243;][vc_empty_space height=&#8221;44px&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1539758804018{padding-top: 0px !important;}&#8221;][ct_space space_lg=&#8221;0&#8243; space_md=&#8221;0&#8243; space_sm=&#8221;0&#8243; space_xs=&#8221;60&#8243;][ct_banner banner=&#8221;10783&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1541608985390{padding-top: 125px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1539758804018{padding-top: 0px !important;}&#8221;][ct_banner banner=&#8221;10834&#8243;][ct_space space_lg=&#8221;0&#8243; space_md=&#8221;0&#8243; space_sm=&#8221;0&#8243; space_xs=&#8221;45&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243; ct_column_class=&#8221;rm-padding-lg&#8221; css=&#8221;.vc_custom_1541610246902{padding-top: 41px !important;padding-left: 97px !important;}&#8221;][ct_heading text=&#8221;Voucher Report&#8221; font_weight=&#8221;&#8221; font_weight_sub=&#8221;&#8221; description=&#8221;Where managers can view and export data about Voucher transactions&#8221; description_color=&#8221;#000000&#8243;][vc_empty_space height=&#8221;44px&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1541610205023{padding-top: 90px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; ct_column_class=&#8221;rm-padding-lg&#8221; css=&#8221;.vc_custom_1541610263678{padding-top: 41px !important;padding-right: 97px !important;}&#8221;][ct_heading text=&#8221;Livin Coin Tracking&#8221; font_weight=&#8221;&#8221; font_weight_sub=&#8221;&#8221; description=&#8221;Go to Point<\/p>\n<p>Select Point Transactions to track Livin Coin accumulations&#8221; description_color=&#8221;#000000&#8243;][vc_empty_space height=&#8221;44px&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1539758804018{padding-top: 0px !important;}&#8221;][ct_space space_lg=&#8221;0&#8243; space_md=&#8221;0&#8243; space_sm=&#8221;0&#8243; space_xs=&#8221;60&#8243;][ct_banner banner=&#8221;10852&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1657623071383{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_empty_space height=&#8221;44px&#8221;][ct_heading text=&#8221;MERCHANT &#8211; CUSTOMER BENEFIT CIRCLE&#8221; align_lg=&#8221;align-center&#8221; align_md=&#8221;align-center-md&#8221; align_sm=&#8221;align-center-sm&#8221; align_xs=&#8221;align-center-xs&#8221; font_size_md=&#8221;36&#8243; font_size_sm=&#8221;32&#8243; font_size_xs=&#8221;32&#8243; font_weight=&#8221;&#8221; font_weight_sub=&#8221;&#8221; description=&#8221;When becoming a Livin PMH Affiliated Store&#8221; description_color=&#8221;#00cfd0&#8243;][vc_empty_space height=&#8221;44px&#8221;][vc_single_image image=&#8221;9767&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; bg_image_position=&#8221;bg-image-ps-center&#8221; css=&#8221;.vc_custom_1657794834143{margin-top: 0px !important;padding-top: 50px !important;padding-bottom: 114px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1657793607100{padding-top: 0px !important;}&#8221; offset=&#8221;vc_col-lg-12 vc_col-md-12&#8243;][vc_row_inner][vc_column_inner ct_column_inner_class=&#8221;rm-padding-lg&#8221; css=&#8221;.vc_custom_1539792949815{padding-top: 0px !important;padding-right: 80px !important;}&#8221;][ct_heading text=&#8221;MERCHANT COMMUNICATION SUPPORT&#8221; align_lg=&#8221;align-center&#8221; align_md=&#8221;align-center-md&#8221; align_sm=&#8221;align-center-sm&#8221; align_xs=&#8221;align-center-xs&#8221; font_size_md=&#8221;36&#8243; font_size_sm=&#8221;32&#8243; font_size_xs=&#8221;32&#8243; font_weight=&#8221;&#8221; font_weight_sub=&#8221;&#8221; description=&#8221;Through many branding activations &amp; advertising delivery&#8221; description_color=&#8221;#00cfd0&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243; 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font_size_sm=&#8221;32&#8243; font_size_xs=&#8221;32&#8243; font_weight=&#8221;&#8221; font_weight_sub=&#8221;&#8221; description=&#8221;Via Livin Coin and Voucher Strategies&#8221; description_color=&#8221;#00cfd0&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;When intending to join Livin PMH, what documents do Merchants need to prepare for procedures?&#8221;]<span style=\"font-weight: 400; color: #000000;\">+ Business registration certificate<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">+ Store information (Logo, slogan, product\/service information &amp; images, price list, menu)<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">+ Voucher contents and conditions<\/span>[\/vc_toggle][vc_toggle title=&#8221;After joining Livin PMH, how should merchants have a marketing plan?&#8221;]<span style=\"font-weight: 400; color: #000000;\">Based on business goals, merchants need to choose an appropriate form of promotion to issue Vouchers:<\/span><\/p>\n<p><span style=\"font-weight: 400; 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