HOW TO ACCRUE COINS AND EXCHANGE VOUCHERS
FOR CUSTOMERS
HOW TO MANAGE THE LOYALTY CUSTOMER SYSTEM
Voucher Tracking
Voucher Details
Voucher Report
Livin Coin Tracking
Select Point Transactions to track Livin Coin accumulations
MERCHANT - CUSTOMER BENEFIT CIRCLE
MERCHANT COMMUNICATION SUPPORT
POSM set at 23 PMH projects
POSM set at the store
Posts/week on social media
Chance to join PMH events
HOW TO EXPAND LOYALTY CUSTOMER FILES
When intending to join Livin PMH, what documents do Merchants need to prepare for procedures?
+ Business registration certificate
+ Store information (Logo, slogan, product/service information & images, price list, menu)
+ Voucher contents and conditions
After joining Livin PMH, how should merchants have a marketing plan?
Based on business goals, merchants need to choose an appropriate form of promotion to issue Vouchers:
+ Discount for new items
+ Discount for signature items
+ Cash Discount at checkout
+ Experiential Voucher for new products/ services
+ …
What is the reasonable strategy for issuing Livin Coin?
Based on the price at each store, the amount of Livin Coin converted from the bill the customer has paid will fluctuate.
In addition, businesses can participate in general incentive programs organized by Livin PMH such as “Double Coin”, “Deal 5 Coin”, “Super Deal”, … to make your vouchers more attractive to users as well as receive additional media benefits from Livin PMH.
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